Loud & Legal

Use code “A2ZNV24C” for 10% off your entire cart! ($100 minimum) | Use code “SFQZZNR8” for 50% off 1 or 2 disposables (one time use) | Use code “QGTUVVC4” for 30% off of concentrates (excludes THC-A Live Hash Rosin)

Refund and Returns Policy

At Loud & Legal, your satisfaction is our priority. This refund and return policy outlines the conditions under which we offer refunds or reshipments for THCa products purchased through our store.

Final Sale Notice

All orders placed on our website are final. We do not offer refunds after an order is confirmed, unless one of the following conditions is met:

  • If your order is lost in transit, destroyed, seized, or never delivered due to an error on our end, we will issue a 100% refund or reshipment.
  • If your order is lost due to customer error (e.g., wrong address, returned to sender, abandoned, etc.), we will not offer a refund or reshipment. You are responsible for TRIPLE CHECKING your shipping details before placing an order.

Tips to Avoid Shipping Issues

Please follow these tips to ensure smooth delivery:

  • ✅ Use your full legal name (not a nickname or alias).
  • ✅ Do not use abandoned properties or temporary addresses.
  • ✅ Double check your city, zip code, apartment/unit numbers, and spelling.

Carriers may reject or delay shipments with missing or incorrect details. Loud & Legal is not liable for delivery issues caused by customer-provided errors.

Need Help?

If you believe your case qualifies under our refund and return policy, contact our team immediately through our Contact Us page. Be sure to include your order number and a brief description of the issue.

Our Commitment to You

Our number one priority is customer safety and satisfaction. Please use common sense shipping practices and reach out if you have any questions.

Frequently Asked Questions (FAQs)

Q: How long do I have to report an issue?
A: Within 7 days of the expected delivery date.

Q: What if my package is marked delivered but I never received it?
A: If the error was due to a carrier issue and not an address mistake, contact us. We may initiate an investigation before refund or reshipment.

Q: Are THCa product returns ever accepted?
A: No. Due to the nature of consumable hemp products, we do not accept returns, even if the product is unopened.

Additional Resources

Still have questions? Learn more about legal shipping practices from the UPS Guidelines on Shipping Hemp, CBD, and Marijuana Products.

Refund and return policy for Loud & Legal THCa products, including conditions for refunds, FAQs, and shipping advice.